Support

We usually reply within 1–2 business days.

Need help, found a bug, or have a feature request? Email {{SUPPORT_EMAIL}} and include your device model and iOS version so we can help faster.

FAQ

Does my document get uploaded anywhere?

No. WordEditor opens, edits and saves files entirely on your device. Your file never leaves your phone, and there is no account or cloud sync.

Will my saved file open correctly in desktop Word?

Yes — that's the whole point. WordEditor uses a diff-preserving writer, so files you save reopen byte-clean in desktop Microsoft Word and LibreOffice, with no formatting drift.

How do I manage or cancel my subscription?

If you subscribed in the app: open the App Store → your account → Subscriptions. If you subscribed on wordeditor.app: use the manage link in your email receipt, or contact us.

Is there an Android version?

It's on the roadmap. Email us to be notified at launch.

How do I restore my purchase?

In the app, open Settings → Restore Purchases, signed in with the same Apple ID you bought with.